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How We Protect Your Privacy on mage777

When you open an account with us, your personal information—from deposit details to withdrawal requests—stays secure and private.

Data encrypted end-to-endPayment info never sharedAccount access on your terms
mage777 How We Protect Your Privacy on mage777
REACH OUT

How to Contact Us About Your Privacy

Team online

Live Chat

Our support team is available daily from 08:00 to 23:00 Indonesia time. Open the chat window in your account lobby or on our homepage to ask about your data or request changes to your privacy settings.

Email Support

Send privacy requests or data inquiries to [email protected]. We respond within 24 hours with answers to your questions about how your information is used and stored.

Account Settings

Go to Settings > Privacy & Security in your account dashboard to review what data we hold, update your contact details, or request a copy of your personal information file.

SECURITY & CONTROL

How We Keep Your Data Safe and Yours

Encryption and Storage

All payment data—from DANA to QRIS transactions—is encrypted during transfer and stored on secure servers. Your withdrawal requests are verified against your registered payment method before processing, so only you can move funds.

Cookie and Tracking Policy

We use cookies to remember your login session and track which games you open, so you don't have to re-enter credentials every time. You can disable non-essential cookies in your browser without losing account access.

Account Security

Your password is hashed and never stored in plain text. Two-factor authentication is available in your security settings. Suspicious login attempts trigger automatic alerts to your registered email or phone.

Data Retention

We keep account records for seven years to comply with local law. Play history is archived after one year but remains accessible through your account. Closed accounts are purged 90 days after deletion, unless local regulations require longer retention.

Your Access Rights

You can request a full export of your personal data at any time through your account settings. We'll send it within 10 business days in a readable format—email, transactions, timestamps and all.

Changes and Corrections

Update your name, email or phone number directly in Account > Profile. To correct payment details or dispute a transaction, contact live chat with your account ID and we'll verify the change within one business day.

Your Privacy Questions Addressed

No. Your name, contact details and payment information are never sold or shared. We pass your data only to payment processors (DANA, OVO, GoPay, QRIS) to complete your deposits and withdrawals, and to fraud-detection services to protect your account. All partners sign agreements to keep your data confidential.

After you request account deletion, we retain your data for 90 days to process any outstanding withdrawals or disputes. After 90 days, your personal information is permanently deleted from our systems, unless local law requires us to keep records longer.

Yes. Visit your Account > Privacy Settings and click 'Request My Data' to download a full copy of everything we hold—your profile, transactions, device logs and play records. We'll email it within 10 business days in a standard format you can open and review.

If you notice unauthorized access, change your password immediately and contact live chat with your account ID. We'll review login history, freeze the account and reset your credentials. Never share your password with anyone, and enable two-factor authentication for extra protection.

We use cookies to keep you logged in and to remember your game preferences. Session cookies expire when you log out. You can disable tracking cookies in your browser settings, though some features may work differently. Essential cookies for security cannot be turned off.

When you withdraw funds to your DANA, OVO, GoPay or QRIS account, we verify your identity against the payment method on file. Withdrawals depend on local law where it permits. Verification takes 1–3 business days; most clear within 24 hours during business hours in Makassar and across Indonesia.

Go to Account > Profile to edit your email, phone or contact address. To delete your account entirely, visit Settings > Account Closure and confirm. You'll have 30 days to change your mind. After 30 days, the account is closed and cannot be recovered.